SHIPPING: For most merchandise, Murphy’s charges $8.95 Fedex Ground Shipping to anywhere in the lower 48 states. Orders over $200 are shipped to the 48 state area free by Fedex Ground. All shipping done to Alaska, Hawaii, or other country is charged at our actual cost for that shipment. Our standard shipper is FedEx Ground, which has a good track record with our fragile china and other packages. Insurance for the amount of your item is included by Murphy’s without cost to you through FedEx for customers in the US.
Drop shipments from the manufacturer will require additional shipping charge, depending on the manufacturer. Expedited shipments by FedEx is also available at extra cost.*
Currently, Murphy’s is offering free shipping on all orders over $200.00. Select this option when checking out.
Our central location makes shipping times to most areas of the country relatively quick, and it may not be necessary to have a package expedited. For estimated shipping times, call us.
RETURNS: How does Murphy’s handle merchandise returns? Most items are returnable for credit OR refund of the merchandise purchase price. You will receive a returns policy sheet with your purchase. A few items are non-refundable based on manufacturer’s policy (items that a china company does not normally import into the US and which they must ship in especially for your order is one example). If your order is not cancelable, we will show that on the website of tell you when we talk with you as we place your order.
If you need to make a return, follow the instructions on our return form that you receive with your order. In addition, you may get instructions for returning an item by emailing or calling us. Murphy’s only refunds or credits actual merchandise cost, not shipping or return shipping costs. See our return sheet for additional information.
To view our Frequently Asked Questions Click Here.
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